Privacy Policy

1. Introduction

Pergamino ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pergamino.app or use our mobile application (collectively, the "Service").

If you have any questions about this policy, please contact us at info@pergamino.com.

2. Information We Collect

We may collect information about you in the following ways:

• Personal Data: Name, email address, company name, and any other information you voluntarily provide when filling out our contact or waitlist form.
• Usage Data: Information about how you access and use the Service, including your IP address, browser type, pages visited, time spent, and referring URLs.
• Device Data: Information about the device you use to access the Service, including hardware model, operating system, and unique device identifiers.
• Cookies & Tracking: We use cookies, web beacons, and similar tracking technologies to monitor activity on our Service and improve your experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, waitlist registrations, and support requests.
• Send you product updates, marketing communications, and information about our services (you may opt out at any time).
• Analyse usage patterns to improve our Service, website, and user experience.
• Comply with legal obligations and enforce our terms.
• Prevent fraudulent or unlawful activity.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our Service (e.g. database hosting, email delivery, analytics). They are contractually bound to handle data securely.
• Legal Authorities: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Analytics & Tracking

We use Google Analytics (GA4) to understand how visitors interact with our website. Google Analytics collects anonymous usage data via cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions and waitlist data are retained for a maximum of 3 years unless you request earlier deletion.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit how we process your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to our processing of your data for marketing purposes.

To exercise any of these rights, email info@pergamino.com.

8. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), access controls, and secure database hosting. However, no method of transmission over the internet or electronic storage is 100% secure.

9. Children's Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: